Boy, oh boy have I had a day! This is the first time I am attending a Search Engine Strategies conference so I must admit that I was nervous, to say the least. But once I arrived in the windy city early this morning, there was no turning back.
The first conference session I sat in on was a meeting with the Analytics “players.” In this session there were representatives from Google—of course, Omniture and Unica. All representatives did a good job discussing what their products offered. However, the Omniture representative, Chris Knock took it a bit further. He talked about some of the key metrics to dig in to. His whole point was that just looking at the metrics given to you within your web analytics application doesn’t tell you everything you should know. He talked about going deeper by looking at bounce rates, time on site, page views, etc. and then calculating even more detailed metrics like leads initiated, leads completed, lead conversion ratios and lead completion ratios.
(more…)