07Jan

Nicholas Grohne

Be Cautious When Leaving Negative Reviews

An IYP user could be sued by a chiropractor over a negative review he left on the popular site Yelp.com.  The chiropractor claims that the review is not an opinion, but a complete fabrication, and that the dispute stems back to a billing disagreement.  The implications from this case could be huge… If the case is decided in favor of the chiropractor- does this mean that other businesses may try to go after disgruntled reviewers who left negative opinions? And if the case is decided in favor of the reviewer- would this pave the way for unhappy customers to blow out of proportion bad experiences to get back at a business for one poor incident? It’s not exactly as groundbreaking as Brown v. The Board of Education, but it should still be interesting to see how this one turns out.

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